Refund- It refers to an amount of money agreed to be returned to the online wallet or any sum modified in future orders, calculated from the total amount paid by the customer for any order, excluding any processing or payment gateway charges.
Refund Value- It refers to the amount to be reimbursed to a consumer for any order or incident in terms of its value or size.
Refund Claim- The refund must be requested during the order dialogue using the appropriate communication method.
Incidents of Refund- The website always quote, accept, and deliver work with a 100% throughput, and we guarantee that you will not experience any delay in service quality; but, if this does occur, the reimbursement ‘claim, and value’ acceptable should be as follows:
Failed- It signifies that the client has received the solutions to examine and to understand, but has submitted the same solutions without any changes, and has claimed within 30 days of the first submission or the final deadline, whichever is earlier.
|CLAIM||GRADES ACHIEVED||UNIVERSITY DECISION||CLAIM UPDATE||REFUND VALUE|
|FAILED||LESSER THAN 50%||FAILED||ACCEPTED||80%|
|FAILED||LESSER THAN 50%||PASS/ EQUIVALENT||NO REFUND||NA|
|FAILED||HIGHER THAN 50%||ANY||REJECTED||NA|
Cancellation- It signifies that the client has requested to stop working on the order.
|CLAIM||WORK UPDATE||DEADLINE||CLAIM UPDATE||REFUND VALUE|
|CANCEL||STARTED||AT LEAST 90%||ACCEPTED||50% OF UNUSED AMOUNT|
|CANCEL||NOT STARTED||AT LEAST 90%||ACCEPTED||75% OF TOTAL AMOUNT|
|CANCEL||ANY||25% OR LESS||REJECTED||0%|
|CANCEL||ANY||32HOURS OR LESS||REJECTED||0%|
Cash Refund- This type of refund is allowed only when the client has made extra payment for any order by mistake
Exceptions on Refund- Below are some exceptions to our policy of refund:
Delay- Our success rate of meeting deadline is more than 98.6% and so we do not receive such claims & thus, we shall not be able to take any claim basis the delay
Failed- Any order booked only for 72 hours or lesser deadline
Less Grades- No refund claim shall be welcomed if the client has passed but not received desired results.
No Grade Sheet/Proof- No refund claim shall be entertained if the client is not able to share any authentic proof of getting failed
No Reason- No refund claim shall stand if the client is unable to substantiate the reason for failure, which could include any faults at the client’s end
Revision- Revision is the opportunity offered by the client to a website to cross check the errors and ensure top quality.
Reasonable Time- In the case of minor alterations, the customer is asked to allow at least 24 hours, and more in the case of large changes. If the website’s final deadline has not yet passed, the reasonable time may also exceed the final deadline.
Reasonable Chances- If the value or order is less than or equal to 50, the client is expected to give at least two tries (in any currency)
Reasonable Claim- If the initial instructions were not followed, the client should request a revision. Additional changes will be charged at a higher rate.
Reasonable Recommendations- The client is expected to provide all details or additional details when placing the order; however, any sample, additional detail, reference, or notes received after 50% of the deadline or 50% of work completion or that are not aligned with the initial requirements will be charged extra or subject to expert approval.
Reasonable Duration- The client has 30 days from the first submission or the final deadline, whichever comes first, to contact for free modifications to match the original specifications.
Rejection of Claim- After the solutions have been given, there will be no opportunity to alter them based on any sample provided by the client.
Indemnity from Assurance- Any promise or assurance made by any admin(s) of any level who violate any of the website’s written or stated policies will be held harmless by the website.